Lumicura Help
How can we help?
Plainspoken guides to everything Lumicura does — signing up for shifts, logging hours, announcements, messages, and more.
Browse by topic
Getting started
Your first steps — create your account, install the app on your phone, and learn your way around.
6 guidesAccount & notifications
Your profile and family details, and exactly which notifications reach you (and when).
7 guidesAnnouncements
School-wide news — reading it, catching up after a busy week, and text-message delivery.
2 guidesMessages & channels
Class and committee conversations, and private direct messages — channels, reacting, mentions, and moderation.
8 guidesService hours & commitment
Your family's yearly commitment — what it means, checking your tally, how credit arrives, and year-end.
5 guidesVolunteering
Shifts — finding one, signing up, checking in on the day, and making sure your time gets recorded.
4 guidesSign-Up Sheets
Item lists, time slots, and conference bookings — claiming a spot, the waitlist, and running a sheet of your own.
4 guidesCommittees
Your school's committees — finding one, asking to join, and what chairs can do.
2 guidesCalendar & events
What's coming up at school, event details, outside calendars your school brings in, and putting it all on your own phone.
2 guidesDocuments
Forms, handbooks, and meeting minutes — finding and downloading the files your school shares.
1 guideYour school's knowledge base
How your school runs its own programs — finding answers and asking questions inside the app.
2 guidesFor board & admins
Guides for the people who run the tools — announcements, volunteering, moderation, notification defaults, guests, and the roster.
10 guidesFor commitment officers
Guides for the people who run the service program — the reports workspace, approvals, bulk credit, transfers, and closing the year.
8 guides