Service hours & commitment
Your family's yearly commitment — what it means, checking your tally, how credit arrives, and year-end.
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Understand your family's commitment
What the yearly commitment is, why it's counted per family, and where the number comes from — the foundation for everything else in this section.
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Check your hours and balance
Read your family's running tally — what you've earned, what's left, and the activity list behind the number.
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How credit gets added
The ways hours land on your family's tally — QR check-ins, coordinator entries, and other credits — and how corrections work.
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What happens at year-end
When the school year rolls over, your family's tally resets, carries, or caps — depending on your school's policy. Here's what the options mean.