For board & admins
Guides for the people who run the tools — announcements, volunteering, the commitment dashboard, moderation, and the roster.
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Post an announcement
For posters: composing an announcement, choosing where it goes, and how it reaches families — push, digest, and (if enabled) text message.
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Create a volunteer opportunity
For organizers: setting up an opportunity and its shifts, choosing QR check-in or manual credit, and crediting the hours afterward.
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Run the commitment dashboard
For commitment chairs and treasurers: setting the yearly target, adding and correcting credit, watching family progress, and closing out the year.
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Manage your school's knowledge base
For KB owners: writing and organizing the articles that answer your families' questions — and why this library is what makes the ask-a-question search good.
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Moderate a conversation
For moderators: reviewing flagged messages, hiding and restoring, pausing a member's posting, and keeping the standards the board's — not the software's.
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Manage families and the roster
For school admins: importing the roster, why it's the backbone of accounts and channels, handling mid-year changes, and withdrawing families cleanly.