Sign in and set up your account

Lumicura accounts are only for people connected to your school, so creating one works a little differently than most apps: before your account is created, Lumicura checks that your school has your family on its roster.

Create your account

1. Open your school’s Lumicura sign-in page. Your school shares this link — it’s usually in a welcome email, the school newsletter, or on the school website.
2. Choose Create account and enter your name and email address.
3. Lumicura checks your details against the roster your school provided.
4. If there’s a match, your account is created — set up your sign-in and you’re done.

Use the email address your school has on file — usually the one where you receive school emails. The roster check matches on your email and last name, so a work email the school has never seen won’t match.

If you’re told you’re not on the roster

This isn’t a bug — it means the school’s roster doesn’t have a matching entry for the details you typed. It usually comes down to one of these:

• You used a different email address than the school has on file.
• Your last name is spelled differently on the roster (hyphenation, a recent name change).
• Your family is newly enrolled and the roster hasn’t been refreshed yet.

Signing in afterward

Once your account exists, just open the app and sign in with the email and credentials you set up. You stay signed in on your own devices, so day to day you shouldn’t need to do this often.

When a sign-in involves a code emailed to you, look for a message from Lumicura with the subject “Your Lumicura sign-in code.” The code expires after 30 minutes; if it hasn’t arrived within a minute or two, check your spam folder. And if a code arrives that you didn’t ask for, you can safely ignore it — nothing changes without the code being entered.

For faculty and staff

Staff accounts aren’t created through the roster check — your school’s admin sets them up directly. If your school uses its Microsoft 365 accounts for staff, you may simply sign in with your school account. Ask your school admin which applies to you.