How credit gets added

Every number on your family’s tally got there one of a few ways. Knowing which applies to a given shift saves you the “did that count?” worry.

The common paths

Verified check-in — automatic. If a shift uses check-in (a QR code at the table, the organizer’s kiosk, or the “I’m here” button), your verified attendance creates the credit entry by itself, marked Credited — no approval step. See Check in with the QR code.

Coordinator entry — within a few days. For shifts without check-in, the organizer or your school’s coordinator records who showed up and enters the hours afterward. These also land as Credited — the school entered them, so nothing is waiting on anyone.

You log it yourself — pending until approved. For activity outside a shift (baking for the bake sale, at-home committee work), use Log activity on your dashboard: pick the type, the amount, the date, and a note an officer will recognize. It lands as Pending and counts only once an officer approves it — you’ll see the chip flip to Approved.

Other credits — school’s discretion. Schools also grant credit for donations, buyout payments, and whatever else their program counts; those are entered on the school’s side like any coordinator credit.

You never edit the tally directly

You may notice you can submit activity but never write straight onto the balance. That’s deliberate: the tally is the school’s official record, so everything that counts either came from the school’s side or passed an officer’s review. It keeps the record trustworthy for everyone (and keeps you out of spreadsheet-audit season).

How corrections work

Mistakes happen — a typo’d amount, credit on the wrong family. When the school corrects an entry, the original isn’t quietly edited: a corrected entry replaces it and the old version is kept as history, so your activity list stays honest and the balance reflects the corrected state. If you spot something wrong, point the coordinator at the specific entry — see Check your hours and balance.