How split households share the commitment

When a family’s parents live at two addresses, the school can flag the family as a split household. The children stay one family, but the commitment — and each side’s view of it — divides cleanly between the two households.

Your school sets this up. If your family needs a split and doesn’t have one (or has one it shouldn’t), that’s a request to your school admin, not a setting you change yourself.

Your share, not the family total

Once split, your dashboard shows your household’s targets, with a note like “Showing Primary — these targets are your household’s share.” (Your household’s label — often “Primary” and “Secondary” — is set by the school.)

The share is a percentage the school records — 50/50 unless you’ve agreed something else, like 60/40. It divides whatever your household’s target ends up being:

• If the family is on one plan, you owe your share of it — 50% of a 20-hour plan is 10 hours.
• Each household can also pick its own plan. Your share still applies: the plan picker shows each plan as your number first — “10.0 h — your 50% of 20.0 h.”
• If the school has set an explicit amount for your household, that wins over any plan math — the plan picker will warn you, and the office is the place to sort out a surprise.

Credit divides the same way: hours from a shift land on the household of the parent who signed up, and anything you submit with Log activity is credited to your household — the dialog says so before you submit.

What you see — and what you don’t

The split is also a privacy line:

• You see your household’s progress and activity, labeled with your household’s name.
• The plan picker never shows you what the other household chose.
• On your family page, the other household’s parents appear by name only — their email, phone, and address aren’t shown to you (and yours aren’t shown to them). The kids, as always, are shared.

If the split looks wrong

Percentages, household membership, and explicit amounts all live on the school’s side. If your dashboard shows a share you didn’t agree to — or the split itself is out of date — contact your school’s commitment coordinator or front office.